Terms and Conditions

By reserving and participating in any of our programs you accept and agree to be bound by the terms and conditions of this agreement

 

Reservation

A reservation can be made through the internet (online booking or e-mail) or verbally (by calling). A reservation is confirmed upon receiving a booking confirmation through e-mail.

A reservation made through FareHarbor is the most reliable and secure option for both customers and for Extreme Huskysafaris Oy, and therefore all reservations should be made through online booking if possible. Extreme Huskysafaris Oy accepts reservations through e-mail and verbally in special cases eg. when online booking is not available or when making a reservation for large groups.

Reservations are made to an online booking software FareHarbor.

 

Payment

Payments through online booking can be made with the following credit cards:

  • Visa
  • Mastercard
  • American Express

Payments collected during online booking are subject to additional fees charged by FareHarbor. All additional fees are visible during the payment process.

For reservations made through e-mail or verbally, the payment method is decided during the reservation process. Extreme Huskysafaris Oy reserves the right to demand personal information eg. credit card information and address of the accommodation as a warranty if the payment will be collected with cash or card at the kennel before the beginning of the reservation. Extreme Huskysafaris Oy reserves the right to demand payment before confirming a reservation.

 

Cancellation Terms

To cancel your participation in any of our programs, please contact us at safaris@extremehuskies.com. 

100% refund for cancellation made at least 30 days before the beginning of reservation.

50% refund for cancellation made later than 30 days and latest 24 hours before the beginning of the reservation.

No refund for cancellations made 24 hours or less before the beginning of the reservation. In addition, no refund for not showing up or being late.

 

Acknowledgment of Risk

Customer must acknowledge that the behavior of animals and the arctic conditions are unpredictable and may result in dangerous situations or accidents during the programs. Extreme Huskysafaris Oy has taken all reasonable steps to restrain the possibility of a dangerous situation or accident to a minimum. Extreme Huskysafaris Oy is not liable for any personal injury unless arising from accidents that have happened during the programs and which are caused by the negligence of the Extreme Huskysafaris Oy, its employees or sub-contractors. 

Customers are obligated to know English in order to be able to follow safety instructions and commands during the programs. Customers are obligated to follow and obey the safety instructions give out by Extreme Huskysafaris Oy personnel. If a customer fails to follow and obey the safety instructions and commands during the program, Extreme Huskysafaris Oy personnel has the authority to cancel the right to continue the activity, in which case Extreme Huskies is not liable for activity refund or compensation.

 

Pregnancy and Health Conditions

Customers are responsible for informing Extreme Huskysafaris Oy of pregnancy or any other health condition (eg. back or hip problems, heart disease, asthma, diabetes, epilepsy) 24 hours before the program begins. Customers that are pregnant or have other health conditions can participate in the programs if they acknowledge the risks and sign a Release of Liability Form. Failure to inform Extreme Huskysafaris Oy of pregnancy or health condition shall release from any liability to the customer.

 

Force Majeure

Extreme Huskysafaris Oy is not liable for any default, damage or loss due to a condition force majeure or to unreasonable impairment relevant to the operations due to a similar cause (including but not limited political disturbance, weather, lack of snow, or other natural condition etc.). In case of a force majeure condition, Extreme Huskysafaris Oy shall immediately notify and keep the customer informed of the continuance of the force majeure condition and of any relevant change of circumstances. When encountered a force majeure conditions Extreme Huskysafaris Oy shall also take all reasonable steps available to it to minimize the effects of the force majeure on the performance of their obligations under this contractual relationship.

 

Liability Insurance

Extreme Huskysafaris Oy has a Third Party Liability Insurance for bodily injury and property damage according to the terms and conditions of OP Insurance Ltd.

 

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